Effective Date: September 26, 2024

The CX Pros ("we," "us," or "our") values your privacy and is committed to protecting the personal information you provide. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website and services.

1. Information We Collect

We may collect the following types of information from visitors to our website and users who submit lead forms or sign up for our services:

• Personal Information: This includes, but is not limited to, your name, email address, phone number, business information, and other details you may provide when submitting a lead form, subscribing to our services, or contacting us.

• Usage Data: We may collect information about how you use our website, including your IP address, browser type, pages viewed, and the time and date of your visit. This information is collected through cookies and similar tracking technologies.

2. How We Use Your Information

We may use the information collected for the following purposes:

• To provide our services: We use the personal information you provide to process lead forms, contact you regarding services, and fulfill our obligations under any agreements we may have.

• To improve our website and services: We use usage data to analyze trends, monitor performance, and improve the functionality and user experience of our website.

• To communicate with you: We may send you promotional emails, newsletters, or other marketing materials, unless you opt out of such communications. We may also use your information to respond to your inquiries or provide updates about our services.

3. Lead Form Submissions

When you submit a lead form on our website, we collect the personal information you provide, such as your name, email address, phone number, and business details. This information is used to contact you and provide relevant information about our services. By submitting your information, you consent to us contacting you via email, phone, or other channels to discuss your inquiry.

Data Retention: We will retain your information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

4. How We Protect Your Information

We are committed to safeguarding your personal information and have implemented appropriate security measures to prevent unauthorized access, disclosure, or misuse. While we take these precautions, please be aware that no data transmission over the internet is entirely secure, and we cannot guarantee the security of your information.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our website and providing our services, as long as they agree to keep your information confidential and comply with data protection laws.

We may also share your information when required to comply with legal obligations, enforce our site policies, or protect the rights, property, or safety of The CX Pros, our clients, or others.

6. Your Rights and Choices

You have the right to:

• Access and update your personal information: You may request to access or update the personal information we have about you by contacting us at [Insert Contact Information].

• Opt out of communications: You can opt out of marketing or promotional emails at any time by clicking the unsubscribe link in the emails or contacting us directly.

• Request deletion: You may request that we delete your personal information, subject to certain legal exceptions, by contacting us.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to collect usage data and improve your experience. You can control the use of cookies through your browser settings, but disabling cookies may affect your ability to use certain features of the website.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to read their privacy policies before providing any personal information.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website, and the "Effective Date" at the top will indicate when the changes take effect.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

The CX Pros

520.200.1690

customersupport@thecxpros.com